Returns & Exchanges

At BetterMe Store, we want you to be fully satisfied with your gear; if your purchase doesn't help you reach your peak performance, we offer a 30-day return policy for all unused items in original packaging.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your sports gear in its original container, ensuring all tags are attached and the equipment is in its original condition.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and affix it clearly to the outside of your package before dropping it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund or ship your replacement gear within 5-7 business days.